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Atlas - RoundcubePlus in the Cloud

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What are the system requirements for the skins and plugins?

Our skins and plugins require the following: Roundcube: 1.5 or 1.6; PHP: 7.2 or higher. Browser Compatibility The skins are compatible with all modern browsers. Limitations The skins and plugins have ...
Roundcube shows a blank screen, what do I do?

A blank screen in Roundcube is an indication of a PHP error that gets logged into the log file on the server but isn't shown to the user. In order to find out what the problem is, you need to look ...
Can I customize the skins and plugins?

Our license allows you to customize the source code of the skins and plugins you purchase for your own use. Keep in mind, however, that our skins and plugins come with extensive config files which ...
How do I remove the Apps menu?

If you'd like to remove the Apps shortcut menu from the menu bar, add this line to the file config/config.inc.php: $config['disable_apps_menu'] = true;
How do I enable password changing in Roundcube?

The password changing functionality in Roundcube is provided by the "password" plugin. You can enable the plugin by adding it to the "plugins" array of your config/config.inc.php, ...
We would like to change the default color and prevent the users from changing it. Is this possible?

Yes, it's possible. All you need to do is set disable_colors to true in plugins/xskin/config.inc.php: $config['disable_colors'] = true; Was this article helpful? yes / no
Can the skins and plugins be used under cPanel?

Yes, our skins and plugins can be used under cPanel. There are two ways of installing them: 1. INSTALLING INTO CPANEL'S ROUNDCUBE If you have root access to the server, you can install your skin...
Can I install this on Amazon AWS?

Yes, absolutely. You can either install roundcube as a standalone on your AWS setup, or if you already have Roundcube running, you can add any of our plugins and skins by uploading it to your existing...
Email scheduler not sending in Atlas -- "Some of your scheduled messages have not been sent."

Your SMTP server requires authentication and you haven't specified the SMTP username and password that the email scheduler should use when sending the mail. If you log in to the Atlas control panel...
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How do I enable password changing in Roundcube?

Category: Knowledgebase

The password changing functionality in Roundcube is provided by the "password" plugin. You can enable the plugin by adding it to the "plugins" array of your config/config.inc.php, ...

How do I setup CalDAV with the calendar plugin?

Category: Plugins

The Roundcube Plus calendar plugin comes with a CalDAV server that makes it possible for the users to connect to their Roundcube calendars with programs like iOS Calendar, Thunderbird, Outlook, Evolut...

How do I install a plugin?

Category: Plugins

This article describes the steps you need to take to install a Roundcube plugin. Keep in mind that some plugins will require additional setup steps that will be listed in the plugin's README file. Ple...

How do I change the logo image?

Category: Skins & Themes

All the Roundcube Plus skins can use custom-made branding images at the top of the main page of the webmail, on the login page, and on the printed messages. All the settings and instructions necessary...

How do I install a skin?

Category: Skins & Themes

In order to install a Roundcube Plus skin, follow these steps: 1. Copy the files. The skins are shipped in compressed tar.gz packages. Inside each package you will find two directories: skins and plug...

How do I remove the roundcubeskins.net logo from the login page?

Category: Skins & Themes

If you'd like to remove the small roundcubeplus.com logo that is displayed in the right-bottom corner of the login screen, set the variable remove_vendor_branding to true in plugins/xskin/config.inc.p...

How to disable a plugin (for example, 2FA) for a specific IP address

Category: Plugins

If you'd like to disable a plugin (for example, 2FA) for a specific IP address, you can simply remove the plugin from the plugins array in the Roundcube config if a certain condition is met. Say, you ...

Email scheduler not sending in Atlas -- "Some of your scheduled messages have not been sent."

Category: Knowledgebase

Your SMTP server requires authentication and you haven't specified the SMTP username and password that the email scheduler should use when sending the mail. If you log in to the Atlas control panel...

How to enable Undo Send in Roundcube

Category: Plugins

This tutorial assumes you have the Email Scheduler plugin installed. If you don't, you can find the Undo Send feature on the Atlas platform or as a Download here Step 1: Once you have the Email Sc...

Do you offer installation and deployment of Atlas?

Category: Atlas - RoundcubePlus in the Cloud

Yes indeed we do. If you would like us to set Atlas up for you we can do it for a small fee of $49. Contact us if you need the help.

Do we need to keep our roundcube install if using Atlas?

Category: Atlas - RoundcubePlus in the Cloud

You can, but you don't have to. If you want to keep it, you can link the Atlas database with your existing one so they both share the same information no matter where the customer accesses their webma...

Does one license of Atlas allow for users of different domains access to their mailboxes?

Category: Atlas - RoundcubePlus in the Cloud

Yes indeed it does. You can have various options on Atlas, one central domain for all users on the same server to access ex: email.yourhosting.com ...or a custom domain for each individual customer...